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FOX 8 Defenders

  • Defenders Complaint Form

FOX 8 Defenders

A bag covers a hole in Dijon Terricks' kitchen inside The Willows apartments.

Moreno pushing for criminal charges against owner of The Willows apartments

Updated: Jul. 1, 2025 at 10:34 PM CDT
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By Meg Gatto
Tennessee-based nonprofit appears to have abdicated maintenance responsibility

Top Story

Former employee of Tren Solar speaks out as homeowners try to track down company for answers

Louisiana AG looking into Tren Solar after complaints, Arkansas ban surfaces

Updated: Jun. 24, 2025 at 9:31 AM CDT
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By Meg Gatto
The Louisiana Attorney General is investigating Tren Solar after the company abruptly shut down, leaving customers with non-working solar panels and unpaid loans

Top Story

Fox 8 Defenders: Foreclosure paperwork filed against Willows apartments

Foreclosure paperwork filed against Willows apartments

Updated: Jun. 6, 2025 at 8:28 PM CDT
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By Meg Gatto
A local bank has filed for foreclosure against The Willows apartments in New Orleans East. The property has been the subject of numerous FOX  8 Defenders reports detailing what residents called deplorable living conditions. Now, Whitney Bank says the non-profit that owns The Willows hasn’t paid back millions in bond money.

FOX 8 Defenders

Tren Solar customer Bill Rose paid thousands for a solar energy system for his home in...

Former employee of Tren Solar speaks out as homeowners try to track down company for answers

Updated: May 22, 2025 at 12:28 AM CDT
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By Meg Gatto
In March, Tren Solar co-founder Reyn Rogers was arrested in Acadia Parish for residential contractor fraud

FOX 8 Defenders

A Mississippi man has asked the Fox 8 Defenders for help after a company hired to install...

Mississippi man details concerns with solar panels after Louisiana company he purchased from seems to have vanished

Updated: May 7, 2025 at 11:01 PM CDT
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By Meg Gatto
Customer on hook for $100,000 in solar panels that don't work

FOX 8 Defenders

Scammers impersonating law enforcement or ankle monitoring company personnel have duped...

Ankle monitor scammers preying on inmates’ families, authorities warn

Updated: Apr. 30, 2025 at 10:45 PM CDT
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By Andrés Fuentes
Some victims have been scammed out of thousands of dollars

FOX 8 Defenders

Patricia Ginart sits in a wheelchair outside of her home in New Orleans.

Fox 8 Defenders: Disabled New Orleans woman says city’s roadwork is leaving her stranded at home

Updated: Mar. 18, 2025 at 5:56 PM CDT
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By Thanh Truong
A city spokesperson said construction could last many more weeks

News

Sewerage and Water Board Executive Director Ghassan Korban addresses the city council on April...

Ghassan Korban resigns as head of SWBNO

Updated: Feb. 3, 2025 at 3:08 PM CST
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By Meg Gatto and FOX 8 Staff
Ghassan Korban will step down as executive director of the Sewerage and Water Board of New Orleans (SWBNO) on May 2

Top Story

Raw sewage backs up into homeowner's front yard

Sewerage and Water Board responds to years-long sewage backup in New Orleans East

Updated: Jan. 29, 2025 at 11:44 PM CST
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By Meg Gatto
Sewerage and Water Board addresses years-long sewage backup in New Orleans.

FOX 8 Defenders

Vacant home owned by Orleans sheriff's office burns

Vacant home owned by Orleans Sheriff’s Office goes up in flames after years of safety warnings

Updated: Jan. 13, 2025 at 8:25 PM CST
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By Meg Gatto
A vacant home owned by the Orleans Parish Sheriff’s Office caught fire early Tuesday, reigniting concerns from neighbors who had long warned about the dangers of neglected properties.
Radar
Radar

Top Story

Metairie family overwhelmed by community support

Metairie family overwhelmed by community support as their two young boys face terminal disorder

Updated: Nov. 21, 2024 at 10:20 PM CST
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By Meg Gatto
A local family receives overwhelming support after we reported about their two young boys both living with a rare, terminal genetic disorder. They say they're keeping love alive with their community’s help and a new gift from God.

Top Story

FOX 8 Defenders: Loan company waives more money owed by men who visited Spring View Medical...

FOX 8 Defenders: Loan company waives more money owed by men’s clinic patients

Updated: Nov. 14, 2024 at 11:03 PM CST
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By Meg Gatto
Men face loans after Metairie clinic closure; some loans waived after complaints filed.

FOX 8 Defenders

Kenner Police Department, with federal support, shuts down fake GeauxPass phishing scam...

FOX 8 Defenders: How a Kenner detective took down Russian scammers

Updated: Nov. 7, 2024 at 11:55 PM CST
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By Meg Gatto
A Kenner detective’s quick action took down a Russian scam site posing as a Louisiana toll payment portal

FOX 8 Defenders

Tire dumping in NOLA east

Frustrated resident demands action as illegal dumping piles up on Old Gentilly Road

Updated: Nov. 1, 2024 at 10:16 PM CDT
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By Meg Gatto
Resident urges city action on worsening illegal dumping along Old Gentilly Road, impacting safety and quality of life.

FOX 8 Defenders

Metairie resident Keith Juneau questions the accuracy of his Jefferson Parish utility bill.

Fox 8 Defenders: Metairie resident’s utility bill 10 times higher than normal

Updated: Oct. 29, 2024 at 6:18 PM CDT
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By Chris Welty
Residents question accuracy of meters

FOX 8 Defenders

Orleans D.A. considers criminal charges for owner of Willows apartments

FOX 8 Defenders: Bat infestation at The Willows could lead to criminal charges against owner

Updated: Oct. 16, 2024 at 10:50 PM CDT
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By Meg Gatto
District Attorney’s office considers charges after code enforcement uncovers bat infestation at troubled New Orleans East complex

FOX 8 Defenders

Elderly New Orleans East woman worried for safety of her home

FOX 8 Defenders: 94-year-old New Orleans East woman worried for safety of her house

Updated: Oct. 16, 2024 at 9:28 PM CDT
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By Meg Gatto
An elderly New Orleans East neighbor won't sleep in her bedroom for fear a tree next door, may fall on her home. One real estate lawyer says the city must get involved.

FOX 8 Defenders

OPSO auctioning off properties it owns

FOX 8 Defenders: Orleans Sheriff’s office auctioning off properties neighbors have long complained about

Updated: Aug. 26, 2024 at 3:56 PM CDT
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By Meg Gatto
Sheriff Susan Hutson has decided to auction off several blighted homes owned by her office following a FOX 8 Defenders investigation

FOX 8 Defenders

Neighbors have repeatedly told the Fox 8 Defenders they are fed up with the state of disrepair...

Fox 8 Defenders: Gentilly neighbors fed up with vacant home

Updated: Aug. 20, 2024 at 10:48 PM CDT
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By Meg Gatto
Sixteen months after our first report on the Cartier Avenue house, modest changes visible

News

New Orleans City Council votes unanimously to revoke tax-exempt status of The Willows apartments

New Orleans City Council votes unanimously to revoke tax-exempt status of The Willows apartments

Updated: Jul. 25, 2024 at 12:23 PM CDT
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By Meg Gatto
The council called this a huge day for the city, helping tenants who otherwise may not be able to help themselves.

FOX 8 Defenders

With the house at 5700 Vicksburg Street now gone, neighbors are concerned about overgrown...

Fox 8 Defenders: Lakeview neighbors face new problems after blighted house demolished

Updated: Jul. 16, 2024 at 4:49 PM CDT
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By Meg Gatto
Some Lakeview neighbors who fought since Katrina to get a blighted house torn down, thought they'd won the battle with the absentee homeowner. But now, with the house gone, they've got new problems on the property.

FOX 8 Defenders

Fox 8 Defenders: The Willows Pt. 2

New Orleans moves to revoke Willows Apartment tax-exempt status over housing violations

Updated: Jul. 10, 2024 at 9:52 PM CDT
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By Meg Gatto
New Orleans revokes Willows Apartments' tax-exempt status, citing severe housing violations and substandard living conditions.

News

Algiers DeGaulle Manor site, subject of Fox 8 Defenders investigation, being torn down

FOX 8 Defenders: City crews begin demolition of DeGaulle Manor in Algiers after legal battle

Updated: May 22, 2024 at 9:01 AM CDT
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By FOX 8 Staff and Meg Gatto
DeGaulle Manor, an abandoned apartment complex in Algiers, went through the beginning of a demolition process Wednesday (May 22) after years of being a notorious eyesore in the community.

Top Story

Developer speaks out as neighbors voice concern over DeGaulle Manor site

FOX 8 Defenders: Developer of DeGaulle Manor site speaks out as neighbors voice concern

Updated: May 9, 2024 at 11:27 PM CDT
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By Meg Gatto
A city attorney calls it a grave threat to the community. Neighbors say they're scared to walk by it and a city councilman wants it torn down immediately. Now, one of the owners of the old DeGaulle Manor says the city, not him is to blame for the languishing property.

Top Story

Local buyer acquires Bellemont apartments

FOX 8 Defenders: Local buyer purchases Bellemont apartments, plans major renovations

Updated: May 9, 2024 at 9:32 PM CDT
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By Meg Gatto
The Bellemont apartment complex in Metairie has been sold to a local buyer after our FOX 8 Defenders reports exposed the living conditions of residents. The religious non-profit that owned the complex was stripped of its tax exempt status in March after our stories prompted a change to the state constitution, allowing local leaders to hold the non-profit accountable.

FOX 8 Defenders

Fox 8 Defenders: The Bellemont follow up

Local buyer acquires Bellemont Apartments complex in Metairie following Fox 8 investigations

Updated: May 9, 2024 at 6:13 PM CDT
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By Meg Gatto
The Bellemont Apartment complex has been sold to a local buyer after a series of investigative reports by FOX 8 Defenders highlighted severe living conditions at the property.

Top Story

Sewerage & Water Board apologizes after raw sewage infiltrates yard

FOX 8 Defenders: Sewerage & Water Board apologizes after raw sewage infiltrates yard

Updated: May 2, 2024 at 11:22 PM CDT
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By Meg Gatto
The Sewerage and Water Board admits it’s wrong and apologizes to an elderly couple about a raw sewage problem after the FOX 8 Defenders get involved. The sewage backed up into their yard for months after a street project behind their home. After repeated pleas to the Sewerage and Water Board, they turned to the FOX 8 Defenders to get results.

FOX 8 Defenders

The Willows apartments in New Orleans East have been the site of several tenant complaints...

Fox 8 Defenders: City can’t revoke tax-exempt status of nonprofit despite law change

Updated: Apr. 29, 2024 at 11:03 PM CDT
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By Meg Gatto
Lack of recorded Code Enforcement violations spares landlord for now

FOX 8 Defenders

Uptown Pastor Sherman Washington sent an eviction notice to an elderly tenant after she...

Fox 8 Defenders: Uptown pastor given more time to fix up house after tenant complaints

Updated: Apr. 15, 2024 at 6:25 PM CDT
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By Meg Gatto
Pastor Sherman Washington was given more time to effect repairs

Top Story

Fox 8 Defenders: The Bellemont follow up

FOX 8 Defenders: JP Council pulls tax-exempt status of The Bellemont Apartments

Updated: Mar. 27, 2024 at 11:33 PM CDT
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By Meg Gatto
The Jefferson Parish Council votes unanimously to pull the tax-exempt status of The Bellemont apartments in Metairie. Our FOX 8 Defenders reports on the complex and two others owned by a religious non-profit, prompted a change to the state constitution to allow for the council’s actions.

Top Story

Uptown pastor sends eviction notice to elderly tenant after she complains about living conditions

FOX 8 Defenders: Uptown pastor sends eviction notice to elderly tenant after she complains about living conditions

Updated: Mar. 20, 2024 at 10:35 PM CDT
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By Meg Gatto
The pastor of an Uptown church sends an eviction notice to his elderly tenant, saying he needs to make repairs to the property, days after she reached out to FOX 8 about her living conditions. It also comes a day after code enforcement showed up to the building, which is owned by the church, and found 25 violations.

Top Story

FOX 8 Defenders: Neighbors upset about blighted properties, owned by law enforcement agency

FOX 8 Defenders: Neighbors upset about blighted properties, owned by law enforcement agency

Updated: Feb. 22, 2024 at 12:20 AM CST
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By Meg Gatto
While tackling blight is a top priority for Mayor Cantrell, we found an Orleans law enforcement agency that owns homes that neighbors say have posed a danger for years.

FOX 8 Defenders

Spring View Medical Clinic was the subject of numerous consumer complaints.

Fox 8 Defenders: Federal lawsuit brings loan repayment relief for some Spring View patients

Updated: Feb. 6, 2024 at 11:23 PM CST
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By Meg Gatto
Spring View Medical Clinic and its parent company received complaints from patients nationwide

News

2-alarm fire at Bellemont Apartments displaces families

2-alarm fire at Bellemont Apartments displaces family

Updated: Jan. 26, 2024 at 6:49 AM CST
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By FOX 8 Staff
The apartments have been the subject of several Fox 8 Defenders reports, including three in the last week.

Top Story

Fox 8 Defenders: Deal to sell The Bellemont, Parc Fontaine falls through; lawsuit follows

FOX 8 Defenders: Deal to sell The Bellemont, Parc Fontaine falls through; lawsuit follows

Updated: Jan. 24, 2024 at 11:42 PM CST
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By Meg Gatto
A Connecticut non-profit files a lawsuit against the owner of three problem apartment complexes, alleging breach of contract, as it tried to purchase two of them. Our FOX 8 Defenders reports exposed the living conditions at the apartments and prompted a change to the state constitution. That change, even cited in the lawsuit filed last week against the religious non-profit.

Top Story

Fox 8 Defenders: The Bellemont follow up

FOX 8 Defenders: Bellemont tenants send demand letter to parish leaders

Updated: Jan. 19, 2024 at 8:17 PM CST
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By Meg Gatto
A group of tenants at The Bellemont apartments in Metairie is urging Jefferson Parish leaders to address the challenges they face in the troubled complex.

Top Story

Fox 8 Defenders: The Bellemont

FOX 8 Defenders: JP Councilwoman brought to tears touring Bellemont Apartments

Updated: Jan. 19, 2024 at 7:12 AM CST
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By Meg Gatto
A newly sworn in Jefferson Parish councilwoman is left in tears, walking through The Bellemont apartments in Metairie, the subject of a number of FOX 8 Defenders reports. Arita Bohannan says she's taking immediate action to hold the religious non-profit owner, accountable, for the state of the complex.

Top Story

City tears down blighted apartment building

FOX 8 Defenders: After years of complaints, city tears down blighted apartment complex

Updated: Jan. 4, 2024 at 4:50 PM CST
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By Meg Gatto
New Orleans demolishes a long-standing blighted apartment complex, following a FOX 8 Defenders investigation

FOX 8 Defenders

Fox 8 Defenders: New Orleans couple struggles with sky-high, unexplained water bills

Fox 8 Defenders: New Orleans couple struggles with sky-high, unexplained water bills

Updated: Dec. 21, 2023 at 11:38 PM CST
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By Ashlyn Brothers
Darren Rousseau who’s on disability believes the system that’s breaking his bank is broken.

FOX 8 Defenders

The owner of Paul's Auto Repair in Slidell says recent Magnolia Water rate hikes have left his...

Fox 8 Defenders: Slidell business might close due to Magnolia Water rate hikes

Updated: Dec. 18, 2023 at 10:27 PM CST
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By Meg Gatto
The owner of a Slidell auto repair shop says the family run business is in jeopardy of closing because of Magnolia Water rate increases.

Top Story

FOX 8 Defenders: Public Service Commissioner addresses Magnolia rates

FOX 8 Defenders: Public Service Commissioner clarifies reasons for Magnolia Water rate hike

Updated: Dec. 7, 2023 at 10:57 PM CST
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By Meg Gatto
After FOX 8 detailed widespread complaints about Magnolia Water rate hikes, one public service commissioner explains why the increase was approved.

FOX 8 Defenders

Magnolia Water president Josiah Cox told the Fox 8 Defenders his company could have done a...

Fox 8 Defenders: Magnolia Water customers upset about rate hikes

Updated: Dec. 5, 2023 at 11:00 PM CST
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By Meg Gatto
Magnolia Water president Josiah Cox admitted the company's communication with customers was lacking

FOX 8 Defenders

The Willows Apartments in New Orleans East soon could be sold to a new owner.

Negotiations underway to sell troubled Willows apartments

Updated: Dec. 5, 2023 at 5:09 PM CST
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By Meg Gatto
The potential deal aims to address issues highlighted in Fox 8 Defenders reports

FOX 8 Defenders

Poor living conditions

FOX 8 Defenders: New Orleans council greenlights tax enforcement on negligent non-profit property owners

Updated: Dec. 1, 2023 at 5:47 PM CST
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By Meg Gatto
New Orleans City Council passes an ordinance allowing the enforcement of tax payments on non-profit property owners with deplorable living conditions

FOX 8 Defenders

Covington's Allyson Chauvin contacted the Fox 8 Defenders after an installation of windows...

Fox 8 Defenders: North shore homeowner upset with Lowe’s over window installation

Updated: Nov. 14, 2023 at 10:58 PM CST
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By Meg Gatto
Major home improvement retailers are seeing thousands of BBB complaints each year

FOX 8 Defenders

New Orleans RTA

FOX 8 Defenders: Riders complain New Orleans bus service is unreliable

Updated: Nov. 2, 2023 at 6:11 PM CDT
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By Meg Gatto
New Orleans bus riders demand change amid ongoing issues with unreliable service.

Top Story

Gladys Dedrick says she saw acts of violence at the Willows over the years but nothing...

FOX 8 Defenders: Sister of homicide victim files wrongful death lawsuit against The Willows

Updated: Oct. 27, 2023 at 5:56 PM CDT
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By Meg Gatto
The sister of a woman fatally shot at The Willows apartments has filed a wrongful death lawsuit, alleging inadequate security and unsafe conditions contributed to her sister's death

FOX 8 Defenders

Fox 8 Defenders: A group of residents sue the owners of The Willows Apartments

Fox 8 Defenders: Reports on The Willows prompt law change

Updated: Oct. 17, 2023 at 7:16 AM CDT
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By Meg Gatto
Nonprofits could lose tax-exempt status on rental properties that aren't maintained

FOX 8 Defenders

Fox 8 Defenders: The Willows

FOX 8 Defenders: Amendment change on ballot would remove tax-exempt status for slumlords

Updated: Oct. 12, 2023 at 11:29 AM CDT
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By Meg Gatto
Voters will have the opportunity to decide on an amendment aimed at ending tax exemptions for non-profits that own unsafe housing in response to recent disclosures of substandard living conditions.

Top Story

FOX 8 Defenders: Manager of Spring View Medical Clinic speaks out

FOX 8 Defenders: Manager of Spring View Medical Clinic speaks out amidst growing patients complaints

Updated: Oct. 4, 2023 at 10:45 PM CDT
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By Meg Gatto
One of the men listed on official state documents as a manager and officer of Spring View Medical Clinic, says he's working day and night to help the clients of the now closed business. We tracked down Robbie Duncan after our first reports on the clinic, to find out if he's got any plan to help the dozens of men who say they're still being billed thousands of dollars and not receiving any treatment.
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